intentra.

Privacy Policy

Effective Date: 23.02.2026

Intentra (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect personal information when you access our website, services, or resources (“Services”) and how your rights are protected under applicable laws, including EU GDPR, UK GDPR, and US regulations such as CCPA/CPRA.

By using our Services, you consent to the collection and processing of your personal data as described in this policy.

1. Personal Data We Collect

We may collect the following personal data:

  • Identification & contact: name, email address, phone number, job title, company, postal address.

  • Device & usage data: IP address, browser type, device information, cookies, and behavioral analytics.

  • Cookies & analytics: information collected via Google Analytics and other tracking tools to improve website functionality and user experience.

We do not collect sensitive personal data (e.g., racial/ethnic origin, health, political opinions, biometric data) through our Services. Users should not submit sensitive data via our forms.

2. How We Collect Data

Data is collected through:

  • Website forms and newsletter sign-ups

  • Cookies and other tracking technologies

  • Analytics tools, including Google Analytics

We currently do not use third parties to collect data on our behalf beyond necessary service providers (see Section 5).

3. Lawful Basis for Processing (GDPR/UK GDPR)

We process personal data based on the following lawful bases:

  • Consent: for newsletter subscriptions and marketing communications. You may withdraw consent at any time by unsubscribing or contacting us.

  • Contractual necessity: to provide our services to active clients.

  • Legal obligation: to comply with applicable laws and regulations.

  • Legitimate interests: for analytics, improving Services, and internal business purposes, provided this does not override your rights.

4. Purposes of Data Processing

Your personal data is processed for:

  • Newsletter and email communications

  • Marketing and promotional updates

  • Analytics and service improvement

  • Client service delivery and support

  • Compliance with legal obligations

We do not perform automated decision-making or profiling.

5. Data Sharing and Third Parties

We may share personal data with:

  • Email service providers for newsletter distribution

  • Analytics platforms to track website performance

  • Legal or compliance partners, only as necessary

All third parties are required to process your data in compliance with applicable privacy laws. No data is currently transferred outside the EU/EEA or UK. Any future international transfers will be safeguarded using standard contractual clauses or other approved mechanisms.

6. Data Retention & Deletion

  • Newsletter subscribers: retained until unsubscribed.

  • Active clients: retained for the duration of the engagement.

  • Inactive clients: deleted after 2–5 years depending on legal obligations and business needs.

We regularly review stored data to ensure it is not kept longer than necessary. Personal data will be securely deleted or anonymized at the end of retention periods.

7. Your Rights

EU/UK Users (GDPR/UK GDPR)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with your local supervisory authority

California / US Users (CCPA/CPRA)

California residents have the right to:

  • Access personal information collected

  • Request deletion of personal information

  • Opt-out of sale of personal information (we do not sell personal data)

  • Receive equal service and price regardless of privacy rights exercise

Submitting Rights Requests:

You can exercise your rights via our Contact Form. Requests will be verified to prevent unauthorized access.

8. Security of Your Data

We implement appropriate technical and organizational measures to protect personal data:

  • Encryption in transit and at rest

  • Secure servers and strict access controls

  • Regular audits and monitoring

  • Incident response procedures in case of a data breach

9. Children’s Privacy

Our Services are not intended for individuals under 16 (or the minimum age under local law). We do not knowingly collect personal data from minors without parental consent.

10. Cookies and Tracking

We use cookies and analytics tools (e.g., Google Analytics) to:

  • Improve website performance and user experience

  • Understand visitor behavior and engagement

  • Optimize content and services

Consent: Non-essential cookies are placed only after consent is given. You can manage or withdraw cookie preferences via your browser settings or our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or website banner. Users are encouraged to review this Privacy Policy regularly. Continued use of our Services constitutes acceptance of updated terms.